What if you could please all of the people all of the time?
That was the question Kevin Tewis-Allen, global director of business development (music and entertainment) at UNILAD, asked at the...
Leading publisher Time Inc. UK has used Heartbeat – a new approach to measuring employee engagement – to tap into how people are feeling, identify their big issues and track how these...
Personal Group has always been curious about the connection between happy and engaged employees and their influence on productivity and business performance.
This began when looking at the UK...
For anyone struggling with anxiety, stress or depression at work, line managers are often at the start of their journey to recovery, and internal communication practitioners have a key role to play...
Whenever I’m faced with highly-emotional client problems, the first thing I’ve trained myself to notice is how some people can be brilliant at expressing their opinions so eloquently they take on...
I recently watched a Michael McIntyre sketch about how holidaymakers from different cultures get off aeroplanes. While it was funny, it was interesting to discover when talking about it with my...
From an early age, my parents encouraged me to say yes to everything. They didn’t, of course, want me to take unnecessary risks, but they did want me to seize every opportunity that came my way...
Internal communicators often develop or inherit a vast collection of channels, many of which are out of date or barely used. If employees aren’t sure where to go for information, the result is comms chaos...
Businesses that don’t improve their diversity “won’t last”, the PR and Communications Association (PRCA) has warned, as it sets out new guidelines for how businesses can do better...
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