WHERE IC PROFESSIONALS COME TO TALK
A CHANGING LANDSCAPE
27th May 2020
Forced into finding alternative and effective ways to stay connected to employees grappling with a new way of working, IC practitioners have seen their...
Getting your GDPR house in order has been no small task – but the hard work isn't quite over. It's an ongoing process to make sure your employees and customers’ data is managed...
Email gets a bad rap. As a consumer, it still often feels like our inboxes are overloaded with a ton of unsolicited marketing emails and spam. And at work, you’re bombarded with alerts and group...
In my first job after graduating, I worked for the Royal Institute of Chartered Secretaries. We used to print out press releases, post them to the client, who would amend them and post them back....
Eight years ago, little did I expect to be where I am today. I’d just started my communications career with nothing more than a belief that ‘I could write’ and a desire to make a...
When it comes to digital transformation, adopting new technology is the easy part. But how do you know it’s having any impact?
A myriad of metrics are available, but how can internal comms...
I get news about the business from social media. Royal College of Nursing (RCN) tweets a lot of news about the organisation and what our chief exec is doing, so it’s much more immediate than...
A BREAK FROM THE OLD ROUTINE
17th March 2020
It wasn’t long ago that flexible working meant leaving the office early a couple of days a week or working from home because you had a doctor’s appointment in the middle of the day...
ARE YOUR IC AND EXTERNAL COMMS TEAMS PULLING IN THE SAME DIRECTION?
19th February 2020
In the past, internal comms has been dubbed the “poor relation” of PR and marketing, as businesses unevenly divided their attention – and budget – between, primarily, customers and, passively, employees...
RIDING THE STORM: HOW TO STEER YOUR WAY THROUGH A CRISIS
13th December 2019
Crises are often seen as an external element of communications, their turbulent nature attracting media attention and keeping PR professionals on their toes – but their impact knows no limit...
FIGURING OUT WHAT MATTERS TO PEOPLE AT WORK
17th July 2019
Respect. Trust. Empathy. Humour. Feeling included. The occasional “Thank you”. Regular training. Someone noticing that you’ve been a bit quiet lately...
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