Getting your GDPR house in order has been no small task – but the hard work isn't quite over. It's an ongoing process to make sure your employees and customers’ data is managed...
Email gets a bad rap. As a consumer, it still often feels like our inboxes are overloaded with a ton of unsolicited marketing emails and spam. And at work, you’re bombarded with alerts and group...
In my first job after graduating, I worked for the Royal Institute of Chartered Secretaries. We used to print out press releases, post them to the client, who would amend them and post them back....
Eight years ago, little did I expect to be where I am today. I’d just started my communications career with nothing more than a belief that ‘I could write’ and a desire to make a...
When it comes to digital transformation, adopting new technology is the easy part. But how do you know it’s having any impact? A myriad of metrics are available, but how can internal comms...
I get news about the business from social media. Royal College of Nursing (RCN) tweets a lot of news about the organisation and what our chief exec is doing, so it’s much more immediate than...
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