Digital workplace platforms aren’t just for publishing news. Yes, they can provide targeted, measurable content, but they also connect employees to apps, tools, social content and documents...
Great customer experience is based on sound customer insight. Most companies realise this, and know the value of understanding their customers. But it’s not always mirrored internally. 1....
Your head office is typically the hub of activity, where departments are well networked, not just technologically, but in person.  Digital channels, noticeboards and displays, and the...
"I’ve never heard anyone say they are bored,” says Clifford Chance’s Paul Osgood, firmly laying to rest any misconception that a lawyer’s work is monotonous. The reality couldn’t be...
For a profession that, at a basic level, aims to show employees the benefits of the organisations they work for, you’d think internal comms would make easy work of demonstrating its own value to...
When Virgin Media wanted to take its employee voice programme to the next level and create a more open culture and make business-wide improvements, a formal structure and business plan was...
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