Terex Trucks keeps things simple. The dump truck manufacturer has customers in extreme locations, from mines in Indonesia to quarries in Zimbabwe – hard-to-reach places for service technicians. So...
I still remember the first time I had to make a board presentation. I was a junior communications manager, hoping to get more budget. I had my slides, I’d rehearsed with my boss, I knew it was a...
Around the corridors of Lotto towers, the phrase “It seemed like a good idea at the time” is probably still being muttered, as another failed user-generated content (UGC) campaign goes down in...
I joined The Royal Society a few months before I applied for my masters at Birkbeck. My employers were advocates of self-improvement and receptive to me leaving on time a couple of nights each week...
We’ve all heard the expression “The customer is king”. When you get your first job, you say yes to everything your client asks, sometimes to the detriment of the final output. In actuality,...
I’m not a big fan of policies, procedures, rules and bureaucracy. I understand that in some cases they are necessary, but, truthfully, I’m on the employee experience side of HR. How do we make...
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