“Things won’t go perfect. It’s all about how you adapt from those things and learn from mistakes.” So says Olympic-gold-medal-winning swimmer Michael Phelps, a man who knows a thing or two...
Businesses that don’t improve their diversity “won’t last”, the PR and Communications Association (PRCA) has warned, as it sets out new guidelines for how businesses can do better. Figures...
An email to all staff. A sales presentation. A job interview. A chat by the water cooler. All pretty routine occurrences for an internal communications professional. But what if one or more of the...
All too often, organisational change starts with the leadership or project team “working out” the nature of the change and how it will be done. Only then do they tell people the answer. This...
Another month, another expose of the latest omnishambles. The Commons Select Committee summons senior executives to explain their actions. Meanwhile, personal and brand reputations...
Internal communicators often develop or inherit a vast collection of channels, many of which are out of date or barely used. If employees aren’t sure where to go for information, the result is...
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