WHERE IC PROFESSIONALS COME TO TALK
“DON’T BE MANAGED BY THE KEYBOARD POLICE”
12th February 2019
Most people don’t read or trust internal comms. They invariably think it’s corporate spin that doesn’t resemble what they see, feel or experience...
An engagement campaign initially driven by numbers hooked its audience with its emotional content – and made a huge reputational impact.
Loughborough University collaborated with Loughborough...
If I had a fiver for every time a senior leader said to me, “Can we set up a suggestion box?”, I’d probably have retired on the proceeds. Having managed many such schemes over the...
Over the last few years, studies (such as this one from Barclaycard) have shown that more and more of us are choosing to spend our money on “experiences”, rather than “things”.
Whether...
How did you become a man of many languages?
I did a French A-level and, after university, I lived in Germany for three years and learned a language without formal education – with just a...
“Win a floor cushion”, “Car leasing explained”, “Porridge or granola? Have your say on our buffet breakfast” (Actual email subject lines received by this feature’s author). There are...
We’ve all heard the message when we’ve phoned a customer service line: calls may be recorded for training and quality purposes.
Businesses keep an eye on such conversations to better...
THE FRUITS OF DIVERSITY
22nd August 2018
In the past few years, stories of the struggles and injustices faced by minorities and women the world over have hit the headlines like never before.
Whether it’s unequal pay, ingrained racism in public institutions, the #MeToo movement, or the lack of non-white Oscar winners, frustration at the failure of systems and organisations to foster inclusion, or meet their obligations regarding equality, is rarely out of the news...
FROM A DISTANCE: HOW TO ENGAGE REMOTE WORKERS
31st October 2018
Your head office is typically the hub of activity, where departments are well networked, not just technologically, but in person.
Digital channels, noticeboards and displays, and the presence of directors and line managers, mean head office staff are typically surrounded by official company news as it happens, as well as grapevine tittle tattle and in-your-face branding...
HOW DO IC PROFESSIONALS GET A SEAT AT THE TOP TABLE?
18th October 2018
For a profession that, at a basic level, aims to show employees the benefits of the organisations they work for, you’d think internal comms would make easy work of demonstrating its own value to organisations...
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IoIC Upcoming Events
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Maximising the Value of Communication Channels
20th Feb 2019
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Introduction to Internal Communication - Fully booked!
21st Feb 2019
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IoIC North - Manchester Hub
21st Feb 2019
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