Eight years ago, little did I expect to be where I am today. I’d just started my communications career with nothing more than a belief that ‘I could write’ and a desire to make a...
When it comes to digital transformation, adopting new technology is the easy part. But how do you know it’s having any impact? A myriad of metrics are available, but how can internal comms...
I get news about the business from social media. Royal College of Nursing (RCN) tweets a lot of news about the organisation and what our chief exec is doing, so it’s much more immediate than...
Hands-free, voice-controlled devices like Amazon Alexa and Google Home have crept into homes at a staggering rate since their emergence a few years ago. Amazon is currently the most dominant...
On Christmas morning last year, among all the scooters, Hatchimals and craft gin gift sets, thousands of people were unwrapping Amazon’s Echo Dot smart speaker, powered by the Alexa personal...
I like to think I’m pretty technological. I started using Twitter early on, and I’ve set up a presence on Facebook for organisations. I keep on top of trends – I am always thinking about...
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