WHERE IC PROFESSIONALS COME TO TALK
RIGHT ON THE MONEY
18th November 2019
Everyone appreciates a good deal. We all need to be treated fairly in any transaction. No one wants to feel they are being fleeced or misled. Many of these...
Over the last few years, studies (such as this one from Barclaycard) have shown that more and more of us are choosing to spend our money on “experiences”, rather than “things”.
Whether...
How did you become a man of many languages?
I did a French A-level and, after university, I lived in Germany for three years and learned a language without formal education – with just a...
“Win a floor cushion”, “Car leasing explained”, “Porridge or granola? Have your say on our buffet breakfast” (Actual email subject lines received by this feature’s author). There are...
We’ve all heard the message when we’ve phoned a customer service line: calls may be recorded for training and quality purposes.
Businesses keep an eye on such conversations to better...
THE CASE FOR
By Ste Davies, freelance digital communications consultant
More brands will follow JD Wetherspoon’s lead and delete their social media accounts to focus on the platforms they...
At the recent Big Yak unconference, the subject of our changing role as internal communicators came up frequently; the implications of the new ways that people communicate and how we can use our...
FIGURING OUT WHAT MATTERS TO PEOPLE AT WORK
17th July 2019
Respect. Trust. Empathy. Humour. Feeling included. The occasional “Thank you”. Regular training. Someone noticing that you’ve been a bit quiet lately...
'CULTURE ISN'T SOMETHING YOU CAN INSTRUCT'
12th July 2019
Like many people working in internal comms, Jennifer Thomas knew little about the sector when she graduated – “employee engagement” and “internal culture” perhaps not terms that featured much in her economics and dance degree...
THE BIRTH OF IoIC AND EARLY EVOLUTION OF INTERNAL COMMS
11th March 2019
206 Marylebone Road, London. Currently being refurbished into dozens of flats, it was for 80 years the UK headquarters of the National Cash Register Company...
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IoIC Upcoming Events
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Communication Planning - Fully Booked!
27th Nov 2019
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The Employee Experience Opportunity
28th Nov 2019
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Personal Impact and Presentation Skills for Communicators
28th Nov 2019
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