WHERE IC PROFESSIONALS COME TO TALK
UNLOCKING A LISTENING CULTURE
8th November 2019
Are you a talker or a listener? In an average day at the coalface of internal comms, what percentage of your time do you spend sending communications out,...
CREATING WORKPLACES WHERE PEOPLE FEEL ENABLED AND ENRICHED
20th August 2019
For most of us, work is a rigid routine – same times each day, same days each week. When do you have time between meetings and emails and daily tasks,...
Over the last few years, studies (such as this one from Barclaycard) have shown that more and more of us are choosing to spend our money on “experiences”, rather than “things”.
Whether...
We’ve all heard the message when we’ve phoned a customer service line: calls may be recorded for training and quality purposes.
Businesses keep an eye on such conversations to better...
On 5 July 2018, the NHS marks its 70th birthday. NHS communication professionals will use this anniversary to showcase the work of NHS care givers – proudly celebrating, acknowledging and...
BOT SERIOUSLY... A DYNAMIC APPROACH TO INTERNAL CHAT
26th April 2018
At Bupa’s office in London, Skype for Business is installed on every employee’s computer – part of the company’s move to embrace digital tools and fresh ways of working. Skype for Business...
Businesses that don’t improve their diversity “won’t last”, the PR and Communications Association (PRCA) has warned, as it sets out new guidelines for how businesses can do better.
Figures...
An email to all staff. A sales presentation. A job interview. A chat by the water cooler. All pretty routine occurrences for an internal communications professional. But what if one or more of the...
FIGURING OUT WHAT MATTERS TO PEOPLE AT WORK
17th July 2019
Respect. Trust. Empathy. Humour. Feeling included. The occasional “Thank you”. Regular training. Someone noticing that you’ve been a bit quiet lately...
'CULTURE ISN'T SOMETHING YOU CAN INSTRUCT'
12th July 2019
Like many people working in internal comms, Jennifer Thomas knew little about the sector when she graduated – “employee engagement” and “internal culture” perhaps not terms that featured much in her economics and dance degree...
THE BIRTH OF IoIC AND EARLY EVOLUTION OF INTERNAL COMMS
11th March 2019
206 Marylebone Road, London. Currently being refurbished into dozens of flats, it was for 80 years the UK headquarters of the National Cash Register Company...
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IoIC Upcoming Events
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Influence and Impact for Internal Communicators - Fully Booked!
13th Nov 2019
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IoIC North - Manchester & Lancashire Hub
14th Nov 2019
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Accelerate Part 2
19th Nov 2019
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