WHERE IC PROFESSIONALS COME TO TALK
BEING CANDID AND SHOWING YOU CARE IS A BALANCING ACT FOR LEADERS
For a leader to earn employees' trust, they need to be direct and inspiring and show their vulnerability, says Sian Baldwin, CEO of Xoserve.
There are three elements leaders need to build trust. They need to be candid, they need to be inspirational and they need to be authentic.
I am no expert, but having interacted with some great leaders over the years, my guess is that each of us dials up one area more than another and this becomes our personal brand. For me, it is the importance of being candid, the theories of which are...
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A BREAK FROM THE OLD ROUTINE
17th March 2020
It wasn’t long ago that flexible working meant leaving the office early a couple of days a week or working from home because you had a doctor’s appointment in the middle of the day...
ARE YOUR IC AND EXTERNAL COMMS TEAMS PULLING IN THE SAME DIRECTION?
19th February 2020
In the past, internal comms has been dubbed the “poor relation” of PR and marketing, as businesses unevenly divided their attention – and budget – between, primarily, customers and, passively, employees...
RIDING THE STORM: HOW TO STEER YOUR WAY THROUGH A CRISIS
13th December 2019
Crises are often seen as an external element of communications, their turbulent nature attracting media attention and keeping PR professionals on their toes – but their impact knows no limit...
FIGURING OUT WHAT MATTERS TO PEOPLE AT WORK
17th July 2019
Respect. Trust. Empathy. Humour. Feeling included. The occasional “Thank you”. Regular training. Someone noticing that you’ve been a bit quiet lately...
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