WHERE IC PROFESSIONALS COME TO TALK
TRUST ME, I'M A LEADER
Being a leader is a balancing act – you need space to think about big decisions, but you need to stay within touching distance of your employees, especially managers. You can’t expect them to trust you just because you’re the CEO. As a leader, you need to give managers confidence that they can put their careers in your hands.
Trust in business is transitive. The effects of high and low levels of internal trust can be far-reaching. If middle managers trust leaders, it’s likely that employees will trust managers. And if your employees don’t trust leaders, your customers probably don’t trust them either.
Right now, trust between leaders and managers is at a low point. Research by the Chartered Management...
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