WHERE IC PROFESSIONALS COME TO TALK
'PEOPLE'S USE OF EMAIL IS OFTEN INDISCRIMINATE'
In the final instalment of our five-part age perspectives series, Sandra Thompson (aged 56-65), communications and marketing partner for West Kent Housing Association, considers the phenomenal growth in channel options in recent years – but says email is not one of her favourites.
I started working in financial services and retail banking in 1977. There was no such thing as email. Everything was done by post and phone.
We had circulars, which were basically any messages of a strategic corporate nature fed down and sent out as a series of pages stapled together. It was circulated and everyone had to physically sign it to show they’d seen it, and then it was filed for...
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FIGURING OUT WHAT MATTERS TO PEOPLE AT WORK
17th July 2019
Respect. Trust. Empathy. Humour. Feeling included. The occasional “Thank you”. Regular training. Someone noticing that you’ve been a bit quiet lately...
'CULTURE ISN'T SOMETHING YOU CAN INSTRUCT'
12th July 2019
Like many people working in internal comms, Jennifer Thomas knew little about the sector when she graduated – “employee engagement” and “internal culture” perhaps not terms that featured much in her economics and dance degree...
THE BIRTH OF IoIC AND EARLY EVOLUTION OF INTERNAL COMMS
11th March 2019
206 Marylebone Road, London. Currently being refurbished into dozens of flats, it was for 80 years the UK headquarters of the National Cash Register Company...
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Introduction to Internal Communication
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