Case Study
WHERE IC PROFESSIONALS COME TO TALK

ALL ABOARD: A JOURNEY TOWARDS NEW TECH

In order to better connect its people, London North Eastern Railway (LNER) embarked on a significant technology upgrade. At the heart of this was internal comms, with its Platform 365 campaign designed to get people embracing a new way of working.

WORDS: ISABEL OVERTON

 

9th June 2021
When outdated IT systems at LNER made collaboration and information sharing difficult, the train operator’s internal comms team ran a campaign to guide the company through a significant technology upgrade. The improvement was seen as a necessity rather than a choice – and it was essential for LNER’s people to get on board. The IC team has a good relationship with the IT team, so was...
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