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WHERE IC PROFESSIONALS COME TO TALK
Professional services firm WSP has looked into the future and seen a world that needs significant preparation. Its core clients are major transport and infrastructure developers, who will need to...
I worked in admin before I made my career move into comms, and for many years worried that my time in support roles would disadvantage me. It felt like my would-be internal communications peers...
Getting your GDPR house in order has been no small task – but the hard work isn't quite over. It's an ongoing process to make sure your employees and customers’ data is managed...
Internal communicators often develop or inherit a vast collection of channels, many of which are out of date or barely used. If employees aren’t sure where to go for information, the result is...
In March 2017, a French journalist named Judith Duportail asked dating app Tinder to send her all the personal data they had on her. Tinder agreed – as per their legal obligation – and sent her...
A good follow-up strategy to any engagament survey – “you said, we did” communications – keeps people involved and lets them know the changes are part of a long-term improvement process....
There is more to decoding engagement information than calculating percentages. You might be satisfied if 80 per cent of your employees say they are content with their career development...
Running an annual employee survey can be a bit of a slog for the internal comms team – there's all the prep and promotion beforehand, then you're rallying the stragglers who haven't completed...
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