Digital & Technology
WHERE IC PROFESSIONALS COME TO TALK
Creating a culture where employees readily embrace innovative comms techniques involves training them to use the tools, and making sure stakeholders understand the business reason for introducing...
Virtual reality (VR) is the older sibling in the immersive technologies family, which also includes augmented reality (AR) and mixed reality (MR) platforms. VR immerses a user completely within a...
I started working in financial services and retail banking in 1977. There was no such thing as email. Everything was done by post and phone. We had circulars, which were basically any messages...
We all know the story. In 2004, Harvard University student Mark Zuckerberg wrote the code for an online directory of photos and short biogs of Harvard undergraduates. Within a couple of months, The...
Email gets a bad rap. As a consumer, it still often feels like our inboxes are overloaded with a ton of unsolicited marketing emails and spam. And at work, you’re bombarded with alerts and group...
In my first job after graduating, I worked for the Royal Institute of Chartered Secretaries. We used to print out press releases, post them to the client, who would amend them and post them back....
When it comes to digital transformation, adopting new technology is the easy part. But how do you know it’s having any impact? A myriad of metrics are available, but how can internal comms...
I get news about the business from social media. Royal College of Nursing (RCN) tweets a lot of news about the organisation and what our chief exec is doing, so it’s much more immediate than...
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