Engagement
WHERE IC PROFESSIONALS COME TO TALK
When Virgin Media wanted to take its employee voice programme to the next level and create a more open culture and make business-wide improvements, a formal structure and business plan was...
The demand for talent is intensifying, and more and more employers are investing in projects to identify the reasons why anyone should choose to work for them. Employees, too, want to know exactly...
Employees are taking fewer sick days than they did 25 years ago – but that’s not necessarily a sign that people are getting healthier. Figures from the Office for National Statistics (ONS)...
In the past few years, stories of the struggles and injustices faced by minorities and women the world over have hit the headlines like never before. Whether it’s unequal pay, ingrained racism...
Over the last few years, studies (such as this one from Barclaycard) have shown that more and more of us are choosing to spend our money on “experiences”, rather than “things”. Whether...
We’ve all heard the message when we’ve phoned a customer service line: calls may be recorded for training and quality purposes. Businesses keep an eye on such conversations to better...
On 5 July 2018, the NHS marks its 70th birthday. NHS communication professionals will use this anniversary to showcase the work of NHS care givers – proudly celebrating, acknowledging and...
At Bupa’s office in London, Skype for Business is installed on every employee’s computer – part of the company’s move to embrace digital tools and fresh ways of working. Skype for Business...
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