WHERE IC PROFESSIONALS COME TO TALK
TALES OF THE UNEXPECTED
13th January 2019
Most employee engagement professionals relish any opportunity to sidestep traditional mechanisms for communication – PowerPoint slides, leader at lectern,...
At the top of every organisation is a leader. Charismatic, often. Visionary, sometimes. Powerful, certainly. At the bottom are the heroes of the frontline: clocking in each day, rolling up their...
Great customer experience is based on sound customer insight. Most companies realise this, and know the value of understanding their customers. But it’s not always mirrored internally.
1....
For a profession that, at a basic level, aims to show employees the benefits of the organisations they work for, you’d think internal comms would make easy work of demonstrating its own value to...
In today’s highly competitive and increasingly global marketplace, companies are continually being driven to improve both their top-line growth and their bottom-line productivity. Within this...
Another month, another expose of the latest omnishambles. The Commons Select Committee summons senior executives to explain their actions. Meanwhile, personal and brand reputations...
Following changes to a team structure and roles and responsibilities, members of a Lloyds Banking Group comms unit agreed to take an online personality test to learn more about themselves and where...
When a social media site recommends you connect with someone you emailed once a year ago, or you see a banner ad for a product you were searching for the day before, it’s no chance act of...
CUSTOMER OBSESSION – HOW TO DRIVE BELIEF AND ACTION AMONG EMPLOYEES
27th December 2017
In recent years, the customer, once an important part of the strategic corporate mix, has become an obsession for many organisations; but why now, when customers have always paid the bills?
In...
THE FRUITS OF DIVERSITY
22nd August 2018
In the past few years, stories of the struggles and injustices faced by minorities and women the world over have hit the headlines like never before.
Whether it’s unequal pay, ingrained racism in public institutions, the #MeToo movement, or the lack of non-white Oscar winners, frustration at the failure of systems and organisations to foster inclusion, or meet their obligations regarding equality, is rarely out of the news...
FROM A DISTANCE: HOW TO ENGAGE REMOTE WORKERS
31st October 2018
Your head office is typically the hub of activity, where departments are well networked, not just technologically, but in person.
Digital channels, noticeboards and displays, and the presence of directors and line managers, mean head office staff are typically surrounded by official company news as it happens, as well as grapevine tittle tattle and in-your-face branding...
HOW DO IC PROFESSIONALS GET A SEAT AT THE TOP TABLE?
18th October 2018
For a profession that, at a basic level, aims to show employees the benefits of the organisations they work for, you’d think internal comms would make easy work of demonstrating its own value to organisations...
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IoIC Upcoming Events
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Maximising the Value of Communication Channels
20th Feb 2019
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Introduction to Internal Communication - Fully booked!
21st Feb 2019
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IoIC North - Manchester Hub
21st Feb 2019
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