WHERE IC PROFESSIONALS COME TO TALK
Another month, another expose of the latest omnishambles. The Commons Select Committee summons senior executives to explain their actions. Meanwhile, personal and brand reputations...
Following changes to a team structure and roles and responsibilities, members of a Lloyds Banking Group comms unit agreed to take an online personality test to learn more about themselves and where...
When a social media site recommends you connect with someone you emailed once a year ago, or you see a banner ad for a product you were searching for the day before, it’s no chance act of...
CUSTOMER OBSESSION – HOW TO DRIVE BELIEF AND ACTION AMONG EMPLOYEES
27th December 2017
In recent years, the customer, once an important part of the strategic corporate mix, has become an obsession for many organisations; but why now, when customers have always paid the bills?
In...
EXTRA! EXTRA! HOW CAN INTERNAL COMMS TAKE INSPIRATION FROM NEWS MEDIA?
27th December 2017
A good eye for a story, top-notch writing skills and a strong network of contacts – which profession are we describing? Although your first answer might be journalist, your second should be...
The rapid progress in communications technologies and the internet has diminished physical borders and hurdles.
When the productivity of labour in one country becomes too costly, it is easy to...
CAN YOU FIX IT? HOW TO FOLLOW UP ON EMPLOYEE MEASUREMENT
30th November 2017
A good follow-up strategy to any engagament survey – “you said, we did” communications – keeps people involved and lets them know the changes are part of a long-term improvement process....
There is more to decoding engagement information than calculating percentages. You might be satisfied if 80 per cent of your employees say they are content with their career development...
TRAVELLING THROUGH THE PROPER CHANNELS
16th March 2018
Internal communicators often develop or inherit a vast collection of channels, many of which are out of date or barely used. If employees aren’t sure where to go for information, the result is comms chaos...
ONLY HUMAN AFTER ALL?
14th May 2018
On Christmas morning last year, among all the scooters, Hatchimals and craft gin gift sets, thousands of people were unwrapping Amazon’s Echo Dot smart speaker, powered by the Alexa personal assistant...
WHAT ARE INTERNAL COMMS EMPLOYERS LOOKING FOR IN 2018?
23rd April 2018
When recruiting for a role, employers now place greater importance on candidates’ skills, attitude and aptitude. From our Inside Insight studies, we know that over 80 per cent of IC professionals believe IC experience in the same industry is not required when recruiting for a role within their organisation...
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Communication Planning - Fully booked!
20th Jun 2018
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26th Jun 2018
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