The Institute of Internal Communication
WHERE IC PROFESSIONALS COME TO TALK
As a leader, your first objective is to try everything to create and develop employment, rather than take it away. That’s more fun. But we are operating in competitive industries, and you can’t...
A candidate walks in, sharply dressed, a smile on his face and a firm handshake in tow. He sits across the table, listening intently as you talk about your company and the position for which he has...
“Islands of brilliance within a sea of mediocrity” – so said Drew McMillan, head of colleague communication and innovation at Virgin Trains, about the state of internal communications in the...
Working for an ideas agency, you’d think I’d have creativity sorted. But it’s tough striking the slippery balance between creativity and productivity. Elizabeth Gilbert’s book, Big...
What is mindfulness? It’s a form of meditation. You sit somewhere you’re not going to be disturbed, and let your body settle into a natural state and place your attention on an object –...
There are three elements leaders need to build trust. They need to be candid, they need to be inspirational and they need to be authentic. I am no expert, but having interacted with some great...
Inspire with your vision and plan. It’s great having three founding directors [Gemma founded Synergy with Nicky Clark and Giles Hicks] as we can argue our case on subjects and vote on it. It keeps...
Purpose has become fundamental to the success of multiple organisations. More and more are placing it at their core to enhance trust, reputation, performance and employee engagement. But what does...
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