Opinion
WHERE IC PROFESSIONALS COME TO TALK
I remember when internal communication was the poor spotty kid in the family of communicators. The good news: things have changed. Most organisations now understand the value and importance of...
How many charities do you think you can name? If pushed, you could probably come up with a list of 20, maybe 30 – for some of which you probably aren’t completely certain of the correct...
In recent years, the customer, once an important part of the strategic corporate mix, has become an obsession for many organisations; but why now, when customers have always paid the bills? In...
The rapid progress in communications technologies and the internet has diminished physical borders and hurdles. When the productivity of labour in one country becomes too costly, it is easy to...

ACCOUNTING FOR TASTE

11th December 2017
Fate brought Hywel Ball to EY. As an engineering graduate, joining one of the world’s largest accountancy firms probably wasn’t part of the career plan. He stayed, though. His progression through...
As a leader, your first objective is to try everything to create and develop employment, rather than take it away. That’s more fun. But we are operating in competitive industries, and you can’t...
A candidate walks in, sharply dressed, a smile on his face and a firm handshake in tow. He sits across the table, listening intently as you talk about your company and the position for which he has...
“Islands of brilliance within a sea of mediocrity” – so said Drew McMillan, head of colleague communication and innovation at Virgin Trains, about the state of internal communications in the...
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