In the past, sharing comms and campaigns in the field was something of a challenge for Five Guys. The nature of its workforce – onsite and spread across...
As many organisations still do, TSB previously used traditional grievance and harassment policies to handle internal conflict when it arose. This involved lengthy formal processes that required...
For Richemont, security and safety is about proactive training, so when its three security teams merged into one shared function, it took the opportunity to test its new simple single security...
Understanding what consumers are thinking, feeling and buying is vital to any business.
Coca-Cola’s Western European business unit relies on a constant flow of data and insight from consumer...
Over the past few years, Joanna Freeman has found herself overseeing large amounts of communication about a topic that never came up before, but has since dominated headlines: Brexit.
As internal...
Nigel Thornton and CommsQuest first worked together when Nigel was at Unilever and invited the agency to pitch for a significant piece of change work. Years later, CommsQuest still supports Nigel...
Employees at EY in the UK and Ireland (UK&I) have stepped into another world to examine the role they play in the company’s strategy.
Having used board games and jigsaws in the past to start...
Until recently, accountancy had an image problem. If you went to a party and somebody asked you what you did for a living, you wouldn’t have felt great telling them you were an accountant.
It...
Following a period of significant leadership change, one of Britain’s biggest charities regained its sense of ambition and pride, galvanising its 6,000-strong workforce to create a bold new vision...
It’s commonly said that many people “fall into” internal comms – but that once they’re in, they’re hooked: a long career in engaging employees and delivering core messages in creative ways beckons, as you gain enough experience to eventually manage a team...
Most people just don’t appreciate a well-crafted email – the care and cleverness that go into giving a piece of content impact. Outside of the communication business, they are probably also unfamiliar with the feeling you get when your labour of love – and this could be the Sistine Chapel of newsletters – gets consigned to the trash without so much of a read, let alone a reply...
Employee advocacy – when employees promote their employer externally – is a great way to raise brand profile and credibility. When done properly, it can engage employees, generate business and attract new recruits...
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