WHERE IC PROFESSIONALS COME TO TALK
We have all experienced periods of pressure and change in the workplace. These times can be testing and trigger stress and self-doubt in our ability to manage and deliver.
The same sentiment...
EFFECTIVE UX PLANNING CAN SAVE MONEY AND IMPROVE EMPLOYEE RETENTION
25th January 2018
Can you summarise user experience – or UX – into something short and snappy?
The essence of UX is making a product that is easy to use, fits the user’s expectations, and also meets the...
I remember when internal communication was the poor spotty kid in the family of communicators. The good news: things have changed.
Most organisations now understand the value and importance of...
How many charities do you think you can name? If pushed, you could probably come up with a list of 20, maybe 30 – for some of which you probably aren’t completely certain of the correct...
CUSTOMER OBSESSION – HOW TO DRIVE BELIEF AND ACTION AMONG EMPLOYEES
27th December 2017
In recent years, the customer, once an important part of the strategic corporate mix, has become an obsession for many organisations; but why now, when customers have always paid the bills?
In...
The rapid progress in communications technologies and the internet has diminished physical borders and hurdles.
When the productivity of labour in one country becomes too costly, it is easy to...
FIGURING OUT WHAT MATTERS TO PEOPLE AT WORK
17th July 2019
Respect. Trust. Empathy. Humour. Feeling included. The occasional “Thank you”. Regular training. Someone noticing that you’ve been a bit quiet lately...
'CULTURE ISN'T SOMETHING YOU CAN INSTRUCT'
12th July 2019
Like many people working in internal comms, Jennifer Thomas knew little about the sector when she graduated – “employee engagement” and “internal culture” perhaps not terms that featured much in her economics and dance degree...
THE BIRTH OF IoIC AND EARLY EVOLUTION OF INTERNAL COMMS
11th March 2019
206 Marylebone Road, London. Currently being refurbished into dozens of flats, it was for 80 years the UK headquarters of the National Cash Register Company...
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IoIC Upcoming Events
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Influence and Impact for Internal Communicators - Fully Booked!
13th Nov 2019
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IoIC North - Manchester & Lancashire Hub
14th Nov 2019
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Accelerate Part 2
19th Nov 2019
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