WHERE IC PROFESSIONALS COME TO TALK
IS INTERNAL COMMS FIT FOR THE FUTURE?
1st October 2019
If an internal comms professional from, say, 2004 were transported forward in time to an office today, what would they think?
Our time-travelling colleague...
CUSTOMER OBSESSION – HOW TO DRIVE BELIEF AND ACTION AMONG EMPLOYEES
27th December 2017
In recent years, the customer, once an important part of the strategic corporate mix, has become an obsession for many organisations; but why now, when customers have always paid the bills?
In...
EXTRA! EXTRA! HOW CAN INTERNAL COMMS TAKE INSPIRATION FROM NEWS MEDIA?
27th December 2017
A good eye for a story, top-notch writing skills and a strong network of contacts – which profession are we describing? Although your first answer might be journalist, your second should be...
The rapid progress in communications technologies and the internet has diminished physical borders and hurdles.
When the productivity of labour in one country becomes too costly, it is easy to...
CAN YOU FIX IT? HOW TO FOLLOW UP ON EMPLOYEE MEASUREMENT
30th November 2017
A good follow-up strategy to any engagament survey – “you said, we did” communications – keeps people involved and lets them know the changes are part of a long-term improvement process....
There is more to decoding engagement information than calculating percentages. You might be satisfied if 80 per cent of your employees say they are content with their career development...
THE METHOD IN MEASUREMENT: CONSTANT LISTENING IS CRITICAL
25th October 2017
Running an annual employee survey can be a bit of a slog for the internal comms team – there's all the prep and promotion beforehand, then you're rallying the stragglers who haven't completed...
FIGURING OUT WHAT MATTERS TO PEOPLE AT WORK
17th July 2019
Respect. Trust. Empathy. Humour. Feeling included. The occasional “Thank you”. Regular training. Someone noticing that you’ve been a bit quiet lately...
'CULTURE ISN'T SOMETHING YOU CAN INSTRUCT'
12th July 2019
Like many people working in internal comms, Jennifer Thomas knew little about the sector when she graduated – “employee engagement” and “internal culture” perhaps not terms that featured much in her economics and dance degree...
THE BIRTH OF IoIC AND EARLY EVOLUTION OF INTERNAL COMMS
11th March 2019
206 Marylebone Road, London. Currently being refurbished into dozens of flats, it was for 80 years the UK headquarters of the National Cash Register Company...
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IoIC Upcoming Events
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Accelerate Part 2 - Registrations Closed
19th Nov 2019
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Voice Live 19
19th Nov 2019
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Communicating Culture - Fully booked!
19th Nov 2019
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